JR Americas

News

Discontinuation of Service Repairs and Technical Support

Sept. 1, 2019

JR Americas will be ceasing all JR Service Repairs and Technical support effective September 1, 2019.

JR Americas has continued to service and support our loyal genuine JR customers for as long as reasonably possible, but it is now time to close this portion of JR Americas.

Any repair shipments in route will be refused and returned to sender. Any repairs currently in our system will be completed as is possible, or returned to the customer. Customers will be responsible for repair costs and or return shipping costs. All items that have not received a reply from the customer will be considered abandoned as of 9/30/2019 and will be disposed of at our discretion. Please contact us at service@jramericas.com with any questions regarding repairs in process.

Although we are ceasing servicing, JR Americas still has a good inventory of genuine JR service parts for most JR radios in our inventory. Many of these parts are the last of the replacement parts available. JR Americas will be offering these remaining service parts and servicing tools for sale as a complete lot to any company or individual wanting to continue to support the many loyal JR customers who still prefer to use their older, reliable genuine JR radios.

For information on the purchase of these parts and tools, please contact us at sales@jramericas.com.

JR Americas will continue to offer our remaining inventory of genuine JR Propo manufactured parts and accessories. Many of the JR items we have in stock are the last of the genuine JR manufactured products, and are of course limited to quantities on hand.

It was our honor to service and support our loyal JR modelers, and we wish you the best of modeling in the future.

JR Americas

08/31/19

Important JR Americas Service Center Update

JR Americas Service Center Relocation to Boscawen, New Hampshire

The JR Americas Service Repair Center will be relocating to Boscawen, New Hampshire.

JR Americas will continue to receive all JR repairs at our Champaign, IL facility until August 3rd. The JR Americas Service Center will be closed for relocation from August 15th until the re-opening in New Hampshire on September 4th. Repairs sent to us during the relocation time will experience longer than normal turnaround times. After August 3rd, JR repairs will need to be sent to either our New Hampshire or Champaign, IL facilities based on the type of repair required.

For All Standard JR Repairs, Non-DSM RF Related

JR Americas Service Center, Boscawen, New Hampshire All standard JR service repairs (switches, cases, CPU issues, DMSS products/issues) ALL DSM related repairs and upgrades ONLY should still be sent to our Champaign Illinois main office.

For all DSMX Upgrades, or DSM/DSM2/DSMX RF Related Repairs

JR Americas, Champaign, Illinois

All DSM related RF repairs and DSMX upgrades ONLY should be sent to our Champaign, Illinois facility. If your transmitter has binding, range, or other RF related issue, it should be sent to this facility. However, if your transmitter is DSM equipped (9503, 12X, etc.) but requires other repairs (switch replacement, case issues, CPU issues) this type of repair should be sent to our New Hampshire location.

Not sure where you should send your JR Repair?

If you are unsure as to which Service Facility you should send your JR repair, please e mail us at service@jramericas.com with information on the specific repair needed, and we can advise you as to the proper center before making your shipment to us. Prior to sending in your return, please print and complete the JR Americas Service Repair Request form: http://www.jramericas.com/pdf/jr_americas_repair_service_form.pdf

JR Americas Service Center (Standard JR Repairs)

179 North Main Street Boscawen
New Hampshire 03303
e-mail:service@jramericas.com

JR Americas (DSM Specific Repairs)

PO Box 8757
Champaign, IL 61826
e-mail: support@jramericas.com

07/26/18

Notice of Discontinuation of JR Production

04/05/18

25% off all instock Pulse Batteries!

With all the goodies under your tree this year, you are going to need some batteries. How does 25% off all in-stock Pulse batteries sound? Get them while you can, because this deal will not last long!

12/20/17

10% off SebArt kits and parts

If it is SebArt, and it is in stock, then it is on sale. Take 10% all SebArt parts and kits for a limited time only. Must use coupon code "sebartholiday10" at checkout.

12/20/17

New JR XG11 Special Edition Radio

Introducing the new JR DMSS XG11 Special Edition. Available in an assortment of colors, each radio is custom made, and comes complete with the CNC machined premium gimbals previously only found on the XG14. As each radio is special ordered, please allow 6-8 weeks for delivery.

12/05/17

Colt Retro Radio Systems now only $499.99!

Now you can own a cool JR COLT Retro Radio system complete with receiver for only $499.99 MAP! Please visit http://www.jramericas.com/COLT/ to order!

07/31/17

NEW JR DMSS JetCat Telemetry Modules in stock!

JR Americas has just received our first shipment of the ElectroSpeed brand JetCat Telemetry Modules specifically for JR DMSS Systems. Please visit this page for more information: http://www.jramericas.com/236252/JRPELE006/

07/27/17